Shipping policy

Shipping Policy

1. Processing Time:

  • Orders are typically processed and shipped within 5 business days (excluding weekends and holidays) after payment confirmation.

2. Shipping Rates and Options:

  • Shipping charges are calculated based on the weight of your order and the selected shipping method.
  • We offer the following shipping options: UPS, FedEx, USPS.

3. Estimated Delivery Time:

  • The estimated delivery time varies depending on your location and the selected shipping method.
  • Standard shipping typically takes 3 to 5 business days, while expedited shipping may arrive sooner.

4. Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided link.

5. Shipping Delays:

  • While we strive to ensure timely delivery, unforeseen circumstances such as customs delays or carrier issues may cause delays. We appreciate your understanding in such situations.

6. Order Status:

  • You can check the status of your order by logging into your account on our website or by contacting our customer support team at weaverwooddesigns@gmail.com.

7. Shipping Address:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.

8. Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages. If you believe your package is lost, please contact the carrier to file a claim.

9. Returns Due to Shipping Issues: - If your order is returned to us due to an incorrect address or delivery failure, we will contact you to arrange reshipment. Additional shipping charges may apply.

Contact Information:

  • For any questions or concerns regarding shipping, please contact our customer support team at weaverwooddesigns@gmail.com.

This shipping policy is effective as of 02/01/2024 and is subject to change without notice.